Privacy Policy

SPARROW AI — PRIVACY POLICY

Effective Date: April 9, 2026
Last Updated: April 23, 2026

Product Name: Sparrow AI
Legal Entity: Chakshu Food Products
Website: https://salesparrowai.com/

1. Introduction

Chakshu Food Products ("we," "our," "us") operates Sparrow AI under the SalesParrow brand. We are committed to protecting your personal information and ensuring transparency in how your data is handled.

This Privacy Policy explains how we collect, use, store, and protect your data when you use the Sparrow AI application.

This policy is designed to comply with:

  • Information Technology Act, 2000 (India) and IT (Amendment) Act, 2008
  • Information Technology (Reasonable Security Practices) Rules, 2011
  • Google Play Store Developer Policy
  • AWS Acceptable Use Policy
  • Applicable international data protection standards

2. Information We Collect

Personal Information

  • Full name, email address, phone number
  • Business name and contact details
  • Billing information (processed via third-party gateways; we do not store card data)

Brand and Asset Data

  • Logos, images, product photos, brand kits
  • Fonts, color palettes, brand guidelines
  • Media files uploaded for AI processing

Usage and Technical Data

  • Device information (model, OS version, identifiers)
  • IP address and approximate location (for security only)
  • App usage logs and interaction data
  • Crash reports and diagnostics

AI Input Data

  • Template selections and user inputs
  • Metadata associated with generated content

3. How We Use Your Information

We use your data strictly for:

  • Service Delivery: Generate AI-based media content
  • Account Management: Maintain and secure user accounts
  • Customer Support: Resolve issues and respond to queries
  • Product Improvement: Analyze usage to improve features
  • Billing: Process subscriptions and payments
  • Security: Prevent fraud and misuse
  • Legal Compliance: Meet regulatory requirements

We do not sell, rent, or trade your personal data.

4. AI Data Usage

User-provided inputs, uploaded assets, and generated content are used only to deliver requested AI outputs.

  • We do not use your data to train public or shared AI models
  • We do not share your content with third-party AI systems
  • Processing is limited to your requested output generation

5. User Consent for Uploaded Assets

By uploading content, you confirm:

  • You have rights and consent to use the uploaded materials
  • You authorize processing for AI content generation
  • Assets may be temporarily stored for processing

6. App Permissions Usage

Sparrow AI may request the following permissions:

  • Storage / Media Access: Upload images and videos
  • Camera (optional): Capture media directly
  • Internet Access: Required for AI processing and content delivery

We only request permissions necessary for core functionality and do not access unrelated data.

7. Data Storage and Retention

  • Data is stored on secure cloud infrastructure (AWS)
  • Assets are retained during active subscription + 30 days after termination
  • Data is permanently deleted after retention period unless legally required
  • Users may request deletion at any time

8. Data Sharing and Third Parties

We share data only with trusted providers:

Third PartyPurpose
AWSHosting and storage
Payment ProvidersBilling
Analytics ToolsPerformance monitoring
Email ServicesNotifications

All providers comply with strict data protection standards.
We never sell your data.

9. Data Security

We implement:

  • HTTPS/TLS encryption
  • AES-256 storage encryption
  • Role-based access controls
  • Secure APIs with authentication
  • Regular security audits

10. Children's Privacy

Sparrow AI is not intended for users under 18.
We do not knowingly collect data from minors.

11. Your Data Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Request data portability
  • Withdraw consent

How to Request:

12. Data Deletion

Users can request deletion by:

  • Email request
  • (Optional) In-app deletion feature

All associated data will be permanently removed within the defined timeframe.

13. Cookies and Tracking

We use cookies for:

  • Session management
  • Analytics
  • User preferences

You can disable cookies via browser settings.

14. Third-Party Links

We are not responsible for third-party privacy practices.

15. International Data Transfers

Data may be processed in India or other regions via AWS infrastructure.
By using the app, you consent to such transfers.

16. Changes to Policy

We may update this policy periodically.
Updates will be communicated via app or website.

17. Grievance Officer

Name: Munish Kumar
Company: Chakshu Food Products
Address: Haryana, India
Email: admin@salesparrowai.com
Response Time: Within 30 days

18. Contact Us

Chakshu Food Products — Sparrow AI
Email: admin@salesparrowai.com
Website: https://salesparrowai.com/